• What's your available Express shipping methods?

    We can use Fedex, UPS, DHL Express shipping service for the orders.

  • What's your payment methods?

    Paypal, Western union and Bank wire are available.

  • What is the life length of my hair products?

    The life length of your hair products depends on how often your hair is worn and how you care for your hair. When great care is taken while putting it on, wearing it and taking it off then the life length of your hair will increase. On average, our hair products will last more than one year.

  • How to care for my Wigs

    Our guide to wig care will give you all the do¡¯s and don¡¯ts so you can do your best protecting your investment. Most of the tips we share could be done at home yourself. However, we offer all of these services in studio if you¡¯re unsure or just would like us to do it.

  • Can this hair be straightened, curled?

    Yes you could use hair straightener or hair curler to restyle the human hair weaving. However, don't do it too frequently, or the heat will make the hair easily get dried and tangled.

  • Can I dye/color the hair?

    Only natural color can be colored. As a general rule it is easier to darken the hair than to lighten the hair. Blonde hair has been bleached more so more caution must be taken.We highly recommend having your hairdresser dye the hair as you will get the results you want, coloring them yourself always...

  • Difference between human hair with synthetic fiber hair?

    Human hair has natural protein.It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke.While synthetic hair will be a sticky ball after burning and will show black smoke.Moreove...

  • Why the colors of hair extensions don't seem exactly as the pictures show?

    Different monitors have different displays. The same color number may have a little color difference.

  • Is it possible to refund or exchange my goods?

    Refund or exchange of products is possible within 7 days of receiving your package. Please note, the goods must be returned in an unused condition and in original package. We are unable to process the refund or exchange for hair extensions that have been worn or altered.In case of refund/exchange,...